DIRECT BILL CORP RATES
When you process a payment for a Direct Bill choose the “Direct Bill” payment option
ORDER OF OPERATIONS WHEN REFUNDING CREDIT CARD
Always adjust the charges off the room before applying a refund or adjustment to credit card payment
IN HOUSE LIST
You can print the In House list directly from the In House List screen.
If we get a terminal error, then use this tool: https://192.168.1.107:13107/
Take the string of data
DUE OUT HOUSEKEEPING REPORT
I found a report that quickly shows how many checkouts are for the weekend or any day when trying to see if we need additional housekeeping help.
PET FEE, $100 CASH DEPOSIT, ADD TO GROUP
GROUP MASTER NO RESERVATIONS
Watch this video if you are making a group master for a room block for people that will show up today but we do not know their names. Another scenario is that we create a group aster for a room block in the future but we know they will not call in advance to reserve rooms from the block.
DRIVER’S LICENSE SCANNER
When scanning license on walk-ins and new reservations click F2 on the keyboard with the cursor in the “Last Name” field. For existing reservations you need to HIGHLIGHT the last name and then click F8 on the keyboard.
CORPORATE RATE BOOKINGS
Here is how you would make a reservation, walk-in, or update an inhouse guest who gets a corporate rate.
Employee Room Holds
CORPORATE RATE CREDIT CARD AUTH FORM
Since our new software does not store credit card information, we need to have any company that wants the $75 corporate rate to complete a credit card authorization form. If they have any questions, please get a contact person and number and I will reach out to them. You can download the form to email or print by clicking here